Hi-Class Equestrian collects and stores information necessary for the everyday running of the business.

We recognise that your personal information is important to you and share your concerns about how information is collected, used, and shared.

We therefore inform you that we use your personal information only for the purposes of:

  • filling your order
  • recording proof of purchase
  • accounting
  • marketing and promotion, such as newsletters or product availability notification

Hi-Class Equestrian may engage other persons or organisations (for example, loyalty program administrators) to assist Hi-Class Equestrian in carrying out the above functions. Your personal information may be disclosed to such persons or organisations for these purposes, however in these situations, Hi-Class Equestrian will ensure that these third parties also agree to maintain your confidentiality.

Hi-Class Equestrian is committed to safeguarding your privacy, and we endeavour to take all reasonable steps to ensure that the personal information we hold is up-to-date, complete, and accurate; and that it is well-protected.

Hi-Class Equestrian does not sell personal information to direct marketing organisations.

The nature of the information collected will vary depending on the purpose for which the information was collected. In most cases, this information is provided by you when you place an order or offer feedback.

The information we usually collect includes, but is not limited to:

  • name
  • address
  • credit card details
  • phone numbers
  • email addresses
  • product preference

This information allows us to provide you with services or to otherwise interact with you. If you do not supply us with the required personal information, it may affect the quality of the service with which we are able to provide you.

If you provide your email address or mobile telephone number to Hi-Class Equestrian you consent to Hi-Class Equestrian using your email address to email you; and/or your mobile telephone number to send SMS to you, for any of the purposes listed above.

If you do not wish to be contacted by Hi-Class Equestrian about our products; simply email us using the contact information provided below and we will remove you from any mail, telephone or electronic lists used by us for marketing purposes. Please be sure to include your name and other relevant details.